• The Sunk Cost Problem for Change Projects

    Learn four organizational strengths to protect against the sunk cost fallacy.
  • Change Management for the Microsoft Power Platform

    Key to developing business solutions and gaining insights from the Power Platform tool is user adoption, driven by solid change management.
  • The Real Outcomes of Successful Change Management

    Will Spring describes a 5-step approach to help an organization keep its eye on the real outcomes of its change management investment.
  • Your Project Got Past Go-live. Now the Fun Begins

    People often think the “end” of system implementation projects is go-live, but it's not! Use our tips for post-go-live change management support.
  • The 2024 Microsoft Outage and the Lessons Learned

    The 2024 Microsoft outage is an unscheduled reminder to use (and keep sharp) best practices in technology change. Here are some practices to help prevent widespread tech issues.
  • Public Sector Pro Tip: Use More Stories

    Here are a few reasons government agencies should integrate storytelling into their change management approaches.
  • Top 5 Signs You’re Doing Change Management Wrong

    If your organization is on a change journey and you’re feeling uneasy, look for these signs you might be doing change management wrong.
  • Will AI Improve Your Organization? It depends

    As the AI landscape evolves, some organizations are simply running to keep up, with no clear destination. How do you know if you’re headed in the right direction? Here are some hints.
  • Working with a Consultant: Alignment and Expectation-setting

    When working with a consultant, we recommend setting expectations and agreeing on the work to get the outcomes you want.
  • How To Get the Most from Knowledge Management

    Learn how knowledge management and change management can help your organization navigate change with poise.