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The 2024 Microsoft Outage and the Lessons Learned

The 2024 Microsoft outage is an unscheduled reminder to use best practices in technology change. The repercussions of the CrowdStrike update have us shook. The 2024 Microsoft outage is a timely reminder that rushed or mismanaged system changes can lead to chaos. How can you avoid the pitfalls of poorly planned technology changes? Invite folks […]

The Power of Compassionate Leadership

Traditional leadership models rooted in authority are less effective than more human-centered way. Learn more about compassionate leadership.

Build Better Systems Training

Employees say they want better training from employers, but groan at the thought of attending. Here’s what you can do.