One of the U.S. government’s largest agencies tackles the most daunting problems our world has to offer. Yet they weren’t prepared for changes within their own organization. Their aging workforce meant high attrition and skills that would no longer meet the needs of the agency.
They had also adopted a pay-for-performance model. What they needed was a clear set of workforce skills and behaviors that matched their goals.
Emerson teamed with the agency to determine their critical competencies. The competencies formed the foundation for all their human capital processes, leaving the agency strong, agile, and ready to meet the challenges of the future.