Change Communications Manager


Are you an expert in helping organizations through large-scale change? Do you have deep skills in learning and development, communication, technology change, organization design or process design? Are you passionate about the communications side of change management? Have you been successful at leading communications projects as part of a large scale change effort? Are you known for your excellence in creating top notch communications solutions? If you said “yes” to all of our questions, you might like to apply to our Change Management / Communications Manager position.

Core Responsibilities

As a Change Management / Communications Manager, you would be responsible for:
  • Ensuring that all projects meet or exceed the terms in the client’s statement of work.
  • Developing or guiding the development of creative and high quality change management and communications solutions with high impact results that leave a lasting effect.
  • Managing projects: delivering on time, on budget and with unparalleled quality standards.
  • Managing, motivating and guiding a team.
  • Anticipating organizational changes that come with large-scale implementations – and the change management and communications interventions which will be needed.
  • Working with clients to develop change management deliverables and on-target messages, so they support the new way of doing business.
  • Building a change management and communications approach that involves and engages those impacted by the change and ensuring an appropriate sponsorship from management.
  • Conducting thorough audience assessment in order to develop targeted collateral and to create branding.
  • Expertly using all forms of media (including digital and social) to reach a wide audience.
  • Staying relevant by growing and excelling in your areas of expertise and becoming a recognized thought leader.
  • Developing and managing the development of:
  • Change Management Strategies
  • Communications Plan
  • Stakeholder Analysis and Management Plan
  • Change Readiness Assessment
  • Leadership Action Plan
  • Process Maps
  • Competency and Career Models
  • Strategic HR Plan
  • Organization Designs
  • Workplans/Implementation Plans for all the above


Being a Change Management / Communications Manager requires:
  • Minimum of 15 years external change management consulting / communications experience
  • Minimum of 10 years program/project management experience
  • Expert level experience in change management and communication principles and best practices
  • Superior business/technical writing and editing skills
  • Demonstrated experience as a project manager using proven methodologies
  • Excellent interpersonal communication and presentation skills
  • Significant experience working with people at all levels of an organization
  • Demonstrated ability influencing and supporting senior leadership

Preferred Skills/Experiences

  • External consulting experience.
  • Degree in Organizational Change Management, Behavioral Economics, Communications, Organizational Psychology, or related field.
  • Experience in enabling system and process change.
  • Experience with multi-national companies.
  • Proposal and business case writing.
  • State and/or federal government industry experience.
  • Retail industry experience.
  • Professional certification (PMP, CLP, CPLP, CHRP) related to project management, change management, learning, or human resource management.
  • Experience with methodologies and tools that span an entire project life cycle from idea conceptualization and project planning through design and development to implementation and benefits realization.
Think you’ve got what it takes? Send a cover letter and resume to: In your cover letter, please include:
  • Why you are interested in Emerson.
  • Why you think you’d be a good fit.
  • Where you are based.
  • Number of years of external consulting experience.